CRM System
Customer Relationship Management
A full-featured Customer Relationship Management platform built with ASP.NET Core and C#. It provides businesses with a centralized solution for managing customers, tracking sales, monitoring leads, and optimizing marketing efforts through analytics, automation, and role-based access.
CRM Dashboard Interface
Technologies Used
Key Features
Customer Management
Centralized profiles, contact tracking, and communication history for comprehensive customer relationships
Sales Pipeline
Lead management, opportunity tracking, and revenue forecasting with automated workflows
Marketing Automation
Campaign management, email marketing, and ROI analytics for data-driven marketing strategies
Reporting & Analytics
Interactive dashboards powered by Chart.js with comprehensive business intelligence
Project Overview
The CRM System integrates sales, marketing, and customer service into a unified application, offering analytics, automation, and role-based access for enterprise use. Designed for scalability and performance, it provides comprehensive business intelligence and customer relationship management.
The system includes task and activity tracking for managing calls, meetings, and follow-ups efficiently, along with document management for storing and managing files, notes, and customer documents. Built with enterprise-level performance and future expansion in mind.
Features include secure authentication with role-specific permissions for admins, HR staff, and employees, along with interactive charts and dashboards for HR metrics, payroll summaries, and performance trends. The system is optimized for large enterprises with encryption, validation, and data protection compliance.